Keeping the best men on your team

Now that you’ve got some good staff on your team, the problem is in keeping them there. What can you do to keep your workers in these tight labour conditions?

 

Open up avenues for feedback

Why?

What you don’t want is to create a culture of negativity. Issues faced are better resolved quickly, preventing staff from complaining behind your back.

 

What can you do?

This could come in a weekly “huddle” session as a team, one-on-one chats every few weeks with your staff, or even a feedback box for anonymous suggestions. Whatever option it is you choose, the goal is for you as a business owner and manager, to know what your staff think and feel, and if they face problems, to be able to help them solve it.

 

Invest in your workers

Why?

Employees value learning! They are also happier if they are valued!

 

What can you do?

Professionally, help them improve their skills and grow in their abilities. Be willing to teach back-end staff, front-end responsibilities and vice versa – give them opportunities to expand their skillsets.

 

On a more personal level, get to know them and understand their strengths and weaknesses. The rapport can help in worker retention, but it can also help you identify different roles a staff may be best suited for, so you to help them with their career development.

 

Provide flexibility

Why?

It will enable you to tap on a wider pool of workers. It also allows people who want to work for you, continue to do so.

 

What can you do?

Firstly, accept it. When dealing with part-timers who are studying, there’s bound to be weeks that they have to disappear to finish projects or study for their exams. And if your staff have children, be prepared that they will want to take off during the school holidays to spend time together.

The good thing is you can anticipate these periods. Find out when these times will be, and actively plan in advance to make sure you aren’t short-handed during these periods!

 

Provide perks    

Why?

Although basic pay is important, but perks can compensate for areas that pay is lacking.

 

What can you do?

A monthly treat from the boss, bonuses, profit sharing if sales targets are met, or even a system to share tips are all perks of a job. Discounts for family or friends, free (and decent) meals and transport allowances all help people feel taken care of and more appreciated.